Privacy Policy

When visitors interact with the Civic Tide website, we may collect certain information, including:

• Name and job title
• Organization or municipality name
• Email address
• Information submitted through demo request or contact forms

Civic Tide does not collect municipal operational data through this website. Operational data — such as service request logs, maintenance records, and infrastructure incident reports — is only processed within the Civic Tide platform when a municipality actively chooses to use the service under a separate agreement.

Information collected through this website may be used to:

• Respond to inquiries and demo requests
• Provide product demonstrations and onboarding support
• Improve the Civic Tide website and services
• Communicate updates and information about the Civic Tide platform

We do not sell or rent personal information to third parties.

Civic Tide takes reasonable technical and organizational measures to protect information submitted through this website. The Civic Tide platform is designed to handle municipal operational data securely, with security practices appropriate for government and public sector environments.

While we work to protect your information, no method of transmission over the internet is completely secure. We encourage users to take care when sharing sensitive information online.

The Civic Tide website may use trusted third-party services to support website hosting, analytics, and communications. These providers are selected for their reliability and are only given access to information necessary to perform their functions.

Third-party services used by Civic Tide are not authorized to use your information for their own purposes beyond what is required to support Civic Tide operations.

The Civic Tide website may use cookies or similar technologies to improve the visitor experience. Cookies are small data files stored on your device that help us understand how visitors use the site and improve its performance.

You can adjust your browser settings to decline cookies. Please note that some features of the website may not function as intended if cookies are disabled.

Civic Tide may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. When updates are made, the revised policy will be posted on this page with an updated effective date.

We encourage visitors to review this page occasionally to stay informed about how we handle information.

If you have questions about this Privacy Policy or how Civic Tide handles information, please reach out: